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FAQ

Please See The Custom Products Page For More Information.

It Takes Approximately 90 Days To Receive Items Back In Stock After Inventory Is Depleted.

We Try Our Best To Get Orders Out Within 24 Hours After They Are Received. However, Depending On The Amount Of Orders We Have To Ship, If The Order Has Special Requirements, Etc., It Could Take Up To Three Days To Process Your Order Before It Ships.

We Have Very Low Shipping Costs Thanks To The Large Volume Of Shipments We Make Each Day. You Will See The Shipping Costs Before You Finalize Your Order, So No Worries!

The Majority Of Our Products Are Made In China From Top-Quality Manufacturers.

You Can Place An Order On The Website Or Call Us 800-426-2822, Or Email Your Order To [email protected] . Be Sure To Include Your Resale #.

Yes, But If You Are In The State Of Washington You Will Need To Pay Sales Tax.

Yes, Many Are As Green As It Gets. All The Baskets Are Made From Green Materials, Wood, Metal, Paper, All Recyclable.

Yes, However You Can Discuss A Refund With Certain Orders.

We Suggest A $100 Minimum On All Orders To Minimize Freight Costs.

If Your Order Is Over $500, We Offer A Cap Of 10%, 15%, 20% Depending On Your Location.

Ordering Larger Quantities Can Generally Lower Freight Charges As A % Of The Total Order.

Yes. We Can Help You Create Any Product You Can Dream Up.

You Can Apply For Credit. Call And Discuss With A Sales Representative

Yes. We Can Help You Create Any Product You Can Dream Up.

Yes, Call Us For More Details.

Yes.

Yes, Call Us For More Details.

Yes, Call Us For More Details.

We Normally Ship Within 48 Hours, And Ship Time Depends On Your Location.

Just Inform Your Sales Person.

Yes. Call For More Info.

Certain Of Our Products Ship From Other Warehouses. Ask Your Sales Rep For More Info.

Be Sure And Notate The Damage On The Bill Of Lading, Or Inform The FedEx Driver. Call Us And Let Us Know What Has Been Damaged And We Will Assist You.

FAQ DIDN’T SOLVE YOUR PROBLEM? Contact Us Directly!

If you have any more questions or concerns, please contact us here at Wald Imports. We value your business and strive to help in any way we can. You can contact us on our contact page.

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