FAQ old

The majority of our products are made in china from top-quality manufacturers.

Yes!

Yes, however you can discuss a refund with certain orders.

Certain of our products ship from other warehouses. Ask your sales rep for more info.

Yes, call us for more details.

Please see the custom products page for more information.

It takes approximately 90 days to receive items back in stock after inventory is depleted.

Be sure and notate the damage on the bill of lading, or inform the fedex driver. Call us and let us know what has been damaged and we will assist you.

We try our best to get orders out within 24 hours after they are received.

However, depending on the amount of orders we have to ship, if the order has special requirements, etc., it could take up to three days to process your order before it ships.

Yes, many are as green as it gets. All the baskets are made from green materials, wood, metal, paper, all recyclable.

Yes. We can help you create any product you can dream up.

Yes. We can help you create any product you can dream up.

Yes, call us for more details.

If your order is over $500, we offer a cap of 10%, 15%, 20% depending on your location.

We have very low shipping costs thanks to the large volume of shipments we make each day. You will see the shipping costs before you finalize your order, so no worries!

Ordering larger quantities can generally lower freight charges as a % of the total order.

Yes. Call for more info.

Just inform your salesperson.

We normally ship within 48 hours, and ship time depends on your location.

Yes, call us for more details.

Yes, but if you are in the State of Washington you will need to pay sales tax.

You can place an order on the website or call us 800-426-2822, or email your order to [email protected]. Be sure to include your resale #.

We suggest a $100 minimum on all orders to minimize freight costs.

You can apply for credit. Call and discuss with a sales representative.